FAQs

COMMON CUSTOMER REQUESTS:
-Return Policy
-Lost Package Claims
-Product Sizing Questions

Kindly note: Your order is important to us and our fulfillment team is working around the clock to get orders shipped promptly. Orders that have been processed cannot be modified in any way.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions. 

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We accept 1 of the following payment methods during the checkout process:
Visa (excludes prepaid gift cards)
MasterCard (excludes prepaid gift cards)
Discover
American Express
PayPal
Shop Pay Installments / Affirm Financing (Learn More)
Google Pay
Amazon Pay
Apple Pay
HSA/FSA

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We collect sales tax according to the amount calculated based on your zip code.

Due to a 2018 United States Supreme Court ruling (South Dakota v. Wayfair, Inc.), states are forcing online retailers to charge tax on these items.

Attention Alabama Customers
"Seller has collected the simplified seller use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf of the Alabama Department of Revenue. Seller's program account number is SSU-R010191893."

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We offers digital e-gift cards, not physical gift cards.

E-gift cards will be emailed to the recipient. If purchasing an e-gift card online or if you are returning for store credit, the e-gift card information will be emailed to the purchaser (e-gift card information stemming from a return will be emailed within 24 hours of your return order being dropped off). We're unable to schedule a date for e-gift cards to be automatically be sent to a recipient. E-gift card codes can be applied at the checkout page (they do not expire). E-gift card codes stemming from a Final Sale purchase cannot be changed to refunds.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Unused items that are NOT marked as Final Sale Items may be returned within 30 days from the original purchase date.

To ensure a smooth and timely return process, please use Taos return labels when sending items back to us. This allows us to track your return and process your refund efficiently. Please note that if you do not use our return labels, we cannot guarantee tracking, and you may experience delays or potential issues with your refund. We are not responsible for lost packages sent without our labels.

HOW TO START A RETURN

To initiate a return, start by using our online portal to request a return authorization. You will receive a QR code via email. There’s no need to print a label or repackage your items - simply drop off your return at the nearest drop-off location and present your QR code; they'll handle the rest.

RETURN CONDITIONS

Eligibility: Returns are accepted only for unworn/unused products in their original packaging within 30 days from the purchase date. Once your return is received and inspected at our returns processing center, your refund will be processed to the original form of payment.

• Footwear: We recommend trying on your footwear indoors and on carpeted surfaces.

FEES AND EXCHANGES

• Return shipping: If Checkout+ is purchased at time of checkout return shipping will be covered. Otherwise you will be responsible for the cost of return shipping.
• What is Checkout+ ? Checkout+ is an optional add-on available at checkout that provides both free return shipping and package protection for your order.
• By adding Checkout+ on your order, you will receive:
  Free Return Shipping: If you need to return an item for an exchange, refund, or store credit, your return shipping label is covered.
  Package Protection: If your package is lost, stolen, or damaged in transit, you can submit a claim, and upon approval, receive a same-item replacement at no extra cost.
• Sale Items: Qualify for a one-time exchange only; no refunds.
• Shipping Charges: We cannot provide free shipping outside of the contiguous United States nor do we provide free return shipping. Shipping charges are non-refundable.

EXCLUSIONS

• Final Sale items and accessory products are not eligible for return.

*Excludes items marked as Final Sale and accessories. Checkout+ as well as shipping charges are non-refundable services.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles and items marked FINAL SALE are unable to be returned. Other purchases that are non-refundable:

Accessories
Shoe Care Products
Free gifts or promotional items
Items from Clearance Collection
Worn, washed, and/or altered items

Any product stating "FINAL SALE ITEM" on the product page:

Final sale items are eligible for a one-time size exchange only and are not eligible for refunds. You can view our full return policy here for more details: https://taosfootwear.com/pages/return-policy

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Please visit täõs (encore) (taosencore.com), our resale marketplace. Many customers are happy to purchase gently used or lightly worn Taos styles.

Through täõs (encore) resale site you can:

• List your item in just a few steps
• Ship it using a prepaid USPS label once it sells
• Collect payment of cash or store credit (your choice) toward a future purchase at taosfootwear.com

This allows you to pass the shoes on to someone who can still enjoy them - while you get something back toward your next pair.

Get started here: taosencore.com

Learn More: https://www.taosencore.com/about/

Our sneakers are made in a medium width (wide width sizes have "W" next to the size swatch) that features both arch & metatarsal support. All of our sneakers offer the same support since they all have the same construction & feature the same sneaker footbed. Moreover, the differences between our sneakers can stem from pricing (sale or final sale pricing), the aesthetics of their appearance, and even the materials used, whether it be hemp, leather, or canvas upper materials.

See the EXAMPLE details below of what to look for:

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% APR interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.

Are there late fees?
No, there are no late fees if you miss a scheduled payment.

What if I make a return on a purchase made through installments with Shop Pay?
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated. If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both. If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

How Do I Use Shop Pay?
Simply, add your item(s) to your shopping cart and look for the Shop Pay button as shown in this example below:

Kindly Note: Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

When Do I Make Payments?
All Shop Pay customers are required to make their first payment at the time of purchase. The remaining 3 payments are then charged automatically to your selected payment method every 2 weeks in equal installments. If you would like to make additional unscheduled payments before they are due, you may log into Shop Pay to make your payments early. ShopPay will then adjust the amount owed accordingly.

Have more questions?
For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

We do not advertise Taos Footwear as "non-slip" but we do encourage you to visit our Store Locator, we have great retailers that can assist you with proper fittings and you may purchase them right then and there!

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We are very proud to inform you that all of our packaging is recyclable.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30pm PST excluding federal holidays within the United States.

We don't have our own Taos Footwear brand stores but we partner with over 1,000 wonderful retail partners across the country! To find a dealer near you, see styles & colors in person or to locate an item that is out of stock online, please visit our Store Locator.
We strongly recommend calling before visiting to ensure that the store carries what you're looking for.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We sell replacement Sneaker Footbeds for our Sneakers and Faux Fur Footbeds for select Wool styles.

Please note that all footbeds are non-refundable and footbed sales are final.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Currently Taos makes two Men's/Unisex styles.

Feel free to use our Store Locator, this way you can visit and receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We have a strict policy to never make claims regarding the medical or therapeutic efficacy of our footwear. We suggest consulting with a medical professional about appropriate footwear. What we can tell you is that we have received a great amount of feedback from our customers who are in a similar situations as you are. Feel free to use our Store Locator and visit your local retailer to receive a proper fitting, this will give you a better understanding of Taos Footwear.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Feel free to click DETAILS, which is located underneath the ADD TO CART button, you will see our technical specifications which offers more insight to our products and their features (customer reviews can help too).

See the EXAMPLE chart below of what to look for:

Most of our styles are made in a medium width (wide width sizes have "W" next to the size swatch) that features both arch & metatarsal support with a 4mm drop in the footbed. Our recommendation is to order your normal size or size down if you're unsure. If you need an exchange, we're happy to do so (one time size exchanges are permitted on final sale/clearance items). Feel free to use our Store Locator, this way you can visit and receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles and items marked SALE are unable to be returned for refunds. These items only qualify for one time size exchanges.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Our styles come in a medium width, with the exception of select styles available in wide width options, they're available ONLY on sizes marked with "W".

Wide Widths

Feel free to use our Store Locator & receive a proper fitting at a retailer near you. Be sure to contact the retailer first to ensure availability of the style/color/size you're interested in learning more about.

Kindly Note: we are unable to provide exact size measurements (centimeters/inches) at this time.

Please email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles available in sizes US 12 / EU 43 & size US 5 / EU 36 are located in the category below:

Kindly Note: we are unable to provide exact size measurements (centimeters/inches) at this time.

Please email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Most of our styles are made in a medium width (wide width sizes have "W" next to the size swatch) that features both arch & metatarsal support with a 4mm drop in the footbed. Our recommendation is to order your normal size or size down if you're unsure. If you need an exchange, we're happy to do so (one time size exchanges are permitted on final sale/clearance items). When browsing on collection pages, you can filter the products by your size.

On the product pages, see our DETAILS section browse the technical specifications that give insight into our product features. Customer reviews are insightful too!

We recommend using our Store Locator to receive a proper fitting at a local retailer, you just might find something that works! Call ahead first to ensure the availability of the style and size you're looking for.

Kindly Note: we are unable to provide exact size measurements (centimeters/inches) at this time.

Please email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We are happy to provide free shipping on orders over $150 (subtotal). We typically ship orders within 1-3 business days, excluding weekends & Federal holidays (shipping cut off times/carrier pick up deadlines are 12pm PST, orders placed after the deadline will ship on next business day). Once your order has shipped, you will receive your tracking via email (kindly check your spam or junk folder). Some orders may have multiple tracking numbers, emailed separately, as orders may be fulfilled from multiple locations.

For expedited shipping, in-transit times begin when the order is shipped (carrier pickup date excluded) and tracking is logged, not when the day the order is placed. Once orders are processed, we are unable to modify them.

We do not provide free shipping outside of the contiguous United States nor do we provide free return shipping.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am to 5:30 pm PST excluding federal holidays within the United States.

After placing your order you'll receive an order confirmation email. Kindly check your email inbox including spam and junk folders. When your order ships, we'll send you a shipment confirmation email highlighting the tracking number & carrier for your order.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

The styles in the Trulie Collection feature all of our sandals built on the Trulie construction and footbed.

Feel free to use our Store Locator to receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles in the Wedge Collection feature all of our sandals built on the Carousel construction and footbed.

Feel free to use our Store Locator to receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles in the Soft Support™ Collection feature all of our sandals built on the Taos Soft Support™ footbed.

Feel free to use our Store Locator to visit and receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Styles in the Cork Support™ Collection all of our sandals built on the Cork Support construction and footbed.

Feel free to use our Store Locator, this way you can visit and receive a proper fitting to ensure fit and comfort.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

The rewards page is your roadmap to all your rewards points. You can access all your info by visiting our rewards page: https://taosfootwear.com/pages/rewards

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Step 1: Make sure you have at least 200 points in your account

Step 2: Log in here: https://taosfootwear.com/pages/rewards

Step 3: Add the item(s) you’d like to your cart

Step 4: At checkout, apply your available rewards before placing your order

Here’s an example of where to apply your rewards at checkout:

Before you go, a couple of important notes:

• Rewards must be applied before placing your order. We’re unable to add them afterward.
• Purchases made through third-party retailers are not eligible for rewards.

You can read more about how it all works here: https://taosfootwear.com/pages/rewards

**Please use a different device to place your order if you have trouble using your mobile device.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

If you’re not satisfied with the response of the retailer where you made your purchase and believe your issue falls within our Limited Warranty, please complete our Warranty Submission Form.

Our products have a 6 month warranty from the date of purchase against all defective workmanship and/or materials. After inspection, all products deemed defective by Taos will be repaired, replaced or credited. This, however, is not a guarantee against normal wear and tear. Nor does it apply to products that have been damaged by misuse, neglect, accident, modification or unauthorized repair.

If you have an issue regarding your Taos purchase, please start by reviewing our Limited Warranty posted above. If you feel your issue is subject to this warranty we encourage you to first check with the retailer where your shoes were purchased. They are in the best position to take care of your ongoing needs.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Waterproof Protector provides a breathable layer of protection against water, dirt and stains. It keeps these elements on the surface where they can be easily wiped away.

DIRECTIONS:

Eco-friendly.
Use on leather, suede, microfiber, fabrics, canvas or textiles.

Check color fastness before applying. Clean and dry your footwear before treating it with the protector. Hold the container 6 inches from the surface and spray it in a back and forth motion. DO NOT SATURATE. Be sure to spray the area thoroughly and evenly, including all seams. Keep out of the sun while allowing to dry completely for 24 hours before wearing.

Shop Waterproof Protector

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Leather Balsam protects leather from stains and other elements. Apply Leather Balsam to keep leather soft and supple by replacing natural moisture.

Protects/restores colors, scratches as well as moisturizes the leather to look new again.

Eco-friendly

DIRECTIONS:

Use enclosed applicator sponge, apply a small amount evenly to the leather. Rub thoroughly, including all seams.

Shop Taos Leather Balsam

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Footwear Refresher spray is specially formulated to freshen and deodorize all footwear. This is an excellent way to keep your footwear feeling and smelling great.

DIRECTIONS:
Spray generously and allow to dry completely before using. For very soiled insoles, spray the entire footbed and then scrub with a nylon brush to attain desired results. Wipe away excess moisture with a clean, dry cloth.

While drying be sure to keep out of the sun or extreme heat and allow to dry completely.

Shop Taos Footwear Refresher

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Footwear Wipes are specially formulated to effectively clean your footwear while you're on the go.

DIRECTIONS:
Gently wipe the surface evenly to remove dust, minimize scratches and enhance shine. Not suitable for suede.

Eco-friendly.
Easy, quick and disposable.
Use on rubber, leather or microfiber footbeds to clean and refresh.

Shop Taos Footwear Wipes

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Most styles are not waterproof unless otherwise indicated. We offer the following styles that are water-friendly:

Water Friendly Footwear

For non-waterproof styles, we advise treating them with a clear leather water/stain protector. These protectants can be found online or at specialty shoe stores.

If you accidentally get your footwear wet, we suggest letting them air dry out of the sun. Please note, because Taos are not waterproof nor water resistant, some styles could be permanently damaged beyond repair.

*TIP: Start by using on a small hidden area as some chemicals may cause discoloration.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We recommend using a suede brush and a suede cleaner to help resolve this issue. (Check with your local shoe repair as to which brands would be best.)

Start by using on a small hidden area as some chemicals may cause discoloration.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We suggest taking a lightly damp cloth and very softly wiping the walls of the cork footbed to clean them. Cork Footbeds are treated with a sealer that is applied during our production process. This protects the exposed cork and prevents it from drying out. We recommend applying a thin coat of cork sealer every 3-4 months to protect your sandals from the elements.

You may use a mild soap and water combination with a cloth to gently clean the woven straps. The woven is pretty durable but you wouldn't want to apply too much force in cleaning, as it could discolor them. Let dry out of the sunlight as the sunlight will cause straps to discolor.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Mix cool water (for all colored hemp) or lukewarm water (for natural colored hemp) with a teaspoon of mild laundry detergent (like Woolite). Use a cotton cloth dipped in the soapy water to GENTLY scrub the hemp fabric. Wipe the shoes with a clean cloth dampened with plain water to remove all of the soap residue.

Let air dry for at least 24 hours out of the sun.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

We recommend you spot clean with a damp cloth and letting them dry out of the sun.

For tough stains (food, oil or liquids) feel free to contact your local shoe repair as they might have a secret remedy.

Taos Wool Clogs

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Cleaning Instructions for Canvas Sneakers

In order to maintain the quality of your purchase of our sneakers, we do not recommend machine washing. We suggest the following steps for any minor cleaning to our sneakers:

1. Remove excess dirt from the uppers and outsoles by using a small towel or brush.

2. Create a soapy mixture of warm water and a very small amount of laundry detergent.

3. Dip the brush or cloth into the soapy mixture. Wipe down the affected area.

4. Apply a small amount of clean, warm water with the brush or cloth and wipe off the excess soap.

4. Allow the shoes to air dry.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

1. Start with a clean cloth

2. Apply a small amount of antibacterial cleanser

3. Rub the stained area of footbed with the cloth

4. Take another clean piece of cloth and moisten with water

5. Rub the same area to remove residual dirt and soap

6. Allow to completely dry before wearing

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Remove any surface dirt with a soft dry cloth. Then wipe again with a soft damp cloth. You can also maintain with a leather cream and buff but be aware that some shoe care products may darken or discolor leather.

*Tip: If using a leather cream or polish, test on a small inconspicuous area first before applying to the entire shoe. The cream will moisturize the leather and can be found online or even at your local shoe shop.

Wax-Treated Leathers

You may notice a white residue on the surface. This is simply a wax treatment to achieve the desired distressed look on the leather that is rising to the surface as part of a natural process. If the wax residue appears, simply wipe your footwear with a cloth to restore the perfect look.

Please call a customer service associate toll-free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.